FAQ Page
Frequently Asked Questions
Find answers to common questions about our platform, trading, and services.
What is delvobull.com?
delvobull.com is a managed crude-oil investment platform focused on WTI and Brent strategy execution with live dashboard tracking.
Who can create an account?
Any user who accepts platform terms and completes registration details can open an account and access plans.
Do I need email verification before investing?
Yes, it is recommended to complete account verification steps first so deposits, withdrawals, and account recovery stay smooth.
Can I monitor my account in real time?
Yes, your dashboard shows active plans, transaction history, and account updates in real time.
How do I reset my password if I forget it?
Use the Forgot Password page, submit your registered email/username, and follow the reset instructions.
Is support available if I face an issue?
Yes, you can contact support from the Support page and receive guidance for deposits, withdrawals, and account questions.
Can I create multiple accounts?
Only one account per user is recommended unless platform rules explicitly allow otherwise.
How can I keep my account secure?
Use a strong password, keep your login details private, and enable 2FA where available.
How do plan returns work on this platform?
Each plan has a fixed return percentage and duration. Your selected amount follows that plan cycle and then matures based on plan terms.
What is the Starter plan detail?
Starter plan is 107% after 1 day with minimum deposit of $15.
What is the Growth plan detail?
Growth plan offers 30% for 5 days with minimum deposit of $150.
What is the Premium plan detail?
Premium plan gives 5% for 24 hours with minimum deposit of $450.
Can I run multiple plans at the same time?
Yes, you can activate multiple plan entries if your account balance supports them.
Is principal included in the plan return?
Yes, plan return values are shown according to the configured plan terms on the platform.
Can I cancel an active plan before maturity?
Active plans usually run until completion based on selected duration unless system rules provide early options.
Are returns guaranteed?
Returns are displayed according to active plan configuration; always review platform terms and risk notes before investing.
What is the minimum deposit amount?
Minimum deposit starts from $15 on the Starter plan. Higher plans have higher minimums.
What is the minimum withdrawal amount?
Minimum withdrawal is $10.
What is the maximum deposit limit?
Maximum deposit depends on available payment gateway limits and platform settings shown in your account.
How long do withdrawals take to process?
Withdrawal timing depends on payment method and confirmation flow. Most requests are processed quickly after verification.
Which payment methods are supported?
Supported gateways are shown in the payment methods section on home page and in your account deposit area.
Can I withdraw to a different wallet than deposit?
Withdrawal destination depends on security and gateway policy configured in your account settings.
Are there hidden charges or extra fees?
No hidden charges are intended. Always check current terms/rules page for any applicable gateway fees.
How does the affiliate program work?
Affiliate program is 3-level: Level 1 = 10%, Level 2 = 2%, and Level 3 = 1% on eligible referral deposits.
When is referral commission credited?
Referral commission is credited automatically after qualifying deposit events as per affiliate rules.